Home' Ausmarine : February 2011 Contents GEAR
Business as usual at Rivergate despite the floods
Rivergate Marina and Shipyard
sustained little damage during the
recent floods in Brisbane and has
continued to operate throughout the
disaster, sheltering and saving vessels.
"The marina performed perfectly
during the floods, sheltering the vessels
from debris. Our team worked tirelessly to
ensure the integrity and safety of all of
our clients' vessels," explained General
Manager of Rivergate, Mr Steve Fisher.
At the highest point of the flood waters,
Rivergate did not submerge and many
commercial vessels, including a large part
of the Brisbane City Council's fleet of
CityCats and Ferries, took refuge in the
marina. Maritime Safety Queensland and
Queensland Water Police vessels also made
use of the fuel wharf with Rivergate's team
being on hand for 72 hours straight for
"The design and location of Rivergate
ensured that the flood waters continued
down river and out to sea taking
debris and potential hazards with them.
It was in essence the safest place in the
Brisbane River for a vessel to be,"
continued Mr Fisher.
When in the development planning
stages, Rivergate made the decision to
increase the height on the riverbank and
the piles for the marina. This decision
ensured the integrity of the facility in
conjunction with the disaster and
redundancy measures established which
included isolating power, engaging tugs
for on-call assistance, and lifting some
vessels to the hardstand.
During the flood disaster, Rivergate's
staff saved a 12.8-metre yacht which had
broken from its mooring further
upstream. Using the marina's workboat,
staff towed it to safety. The Dutch owners
had rushed back from Holland
anticipating the worst, only to find their
yacht safely secured at Rivergate..
"Thank you to all staff who worked so
hard during the recent flood disaster. We
praise your outstanding efforts to ensure
the safety and security of the marina and
boats," said long-time residents of the
marina, Nick and Carmel Hall.
As Brisbane continues the clean up,
Rivergate is assisting fleet and boat owners
to survey damage and make repairs.
For further information contact:
Rivergate Marina and Shipyard, Queensland.
Raymarine customers benefit from new, three-year extended warranty
Raymarine's commitment to service
and customer support is being further
enhanced with its new three-year
extended warranty program.
As of January 1, all new
Raymarine products are eligible
for a three-year warranty at no
additional cost; users simply need to
register their new products online at
the standard two year warranty is
automatically extended by a further 12
months free of charge.
This new extended warranty program
demonstrates Raymarine's confidence in
the high standards of quality and
reliability that have been designed into its
products across the board.
Raymarine specialises in developing
products specifically for the marine
environment, combining industry-leading
technology with intuitive robust design.
As part of the new product development
cycle all products are required to pass
extensive destruction testing at Raymarine's
in-house test facilities -- where they are
shaken, baked, frozen and deluged -- prior
to on-the-water trials by a specialist fleet of
testers around the world and on board
Raymariner, the company's dedicated test
boat. This attention to every detail -- from
the smallest internal component to the
largest colour screen or product casing --
ensures that Raymarine's products are
completely fit for purpose and able to
withstand the punishing conditions they
are subjected to at sea.
Chris Jones, Director of Product
Management, said; "We are delighted to be
able to offer an extended warranty to 36
months, which gives buyers complete peace
of mind that their purchase is fully
protected. By registering at the web site,
users will not only get the additional 12
months warranty, but they can also discover
a host of additional benefits including
Raymarine's interactive knowledge bank,
dynamic information management for
users' questions and answers, and top tips
on using their Raymarine equipment."
For further information contact:
Raymarine (Australia), New South Wales.
The Raymarine product group
Rivergate Marina and Shipyard was literally a safe place in a storm during the recent flooding
February 2011 AUSMARINE
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